A Device Protection Plan for Your Phone (2023)

FAQs

Is Verizon Mobile protect legit? ›

Verizon Mobile Protect is one of Verizon's most comprehensive phone insurance plans. It includes same-day delivery and setup for replacement smartphones purchased from Verizon.com, as well as cracked screen repair for $29 no matter how many times you need it.

What does cell phone insurance cover? Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that's where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.

What is Verizon Mobile Protect? Verizon Mobile Protect provides coverage for loss, theft, damage and post-warranty malfunctions. Plus, these key benefits are available: Same-day delivery and setup for replacement smartphones and when you buy a new device on verizon.com.

Verizon Mobile Protect or Verizon Mobile Protect Multi-Device automatically renews each month unless canceled and is billed directly to your wireless account. You can cancel your coverage at any time and receive a prorated refund of your monthly fee.

Total Mobile Protection includes: Coverage for loss, theft, damage and post-warranty defects. Same-day device replacement and setup (subject to restrictions) Unlimited cracked-screen repair for $29 per claim.

Android Device Protection allows you to remotely locate , lock or erase your smartphone / tablet if it's lost or stolen.

Device protection covers it all, from loss or theft to damage, malfunction and threats to your personal data. Coverage is comprehensive.

Android Factory Reset Protection (FRP) is a security feature that prevents the use of a device after an unauthorized reset to factory settings. After a wipe, you can take the device into use only with the accounts set on the personal profile of the device before the wipe.

Cellphone insurance may be worth it if the cost of replacing your phone would put a strain on your finances. And, with the pricetag on the latest smartphones topping $1,000, that's not a rare situation. Insurance might help cover you if your phone is lost or stolen, or if it's accidentally damaged.

How much is insurance on a phone? ›

When purchasing a cellphone insurance policy, consumers will pay a monthly or annual premium, typically between $5 and $20 a month, and if the device is damaged, lost, or stolen, they'll be able to repair or replace it for a fraction of the market value by paying a deductible.

A standard phone manufacturer's warranty does not cover accidental damage. That means if you damage the phone yourself, any repair or replacement costs will not be paid for by a manufacturer's warranty. A warranty also does not cover damage from unauthorized modifications.

Go to the Products & Apps page in My Verizon. Tap or click the Manage Your Products tab at the top of the page. If you have multiple lines on your account, select the line with the equipment protection option you want to remove. Find the equipment protection you wish to remove, and tap or click Remove From Account.

Total Equipment Coverage provides coverage for loss, theft, damage and post-warranty malfunctions. Plus these benefits are available: Next-day replacement for lost, stolen or damaged devices. Unlimited cracked screen repair for select smartphones for only $29 for each approved cracked screen repair claim.

Immediately report the theft or loss to your service provider. You will be responsible for any charges incurred prior to when you report the stolen or lost device. Your service provider may be able to use your IMEI or MEID or ESN number to disable your device and block access to the information it carries.

Android's new device protection system can keep a thief from using your phone, but it won't work without the proper settings. In addition, it can backfire if you sell your phone without disabling Device Protection first.

We recommend turning on Device protection to protect your device from malware.

Why is device protection important? ›

Potential threats to devices include malicious mobile apps, phishing scams, data leakage, spyware, and unsecure Wi-Fi networks. On top of that, enterprises have to account for the possibility of an employee losing a mobile device or the device being stolen.

Device Care Complete is a great way to make sure that your device is covered from physical damage, technical problems, and 'texting-in-the-tub' failures. You're even covered if your phone is lost or stolen.

Review devices

Go to your Google Account. On the left navigation panel, select Security . On the Your devices panel, select Manage all devices. You'll see devices where you're currently signed in to your Google Account or have been in the last few weeks.

A factory data reset erases your data from the phone. While data stored in your Google Account can be restored, all apps and their data will be uninstalled. To be ready to restore your data, make sure that it's in your Google Account.

The 'Forgot Pattern' Feature

If you've failed to unlock your phone 5 times, you'll have a message pop up. At the bottom right of your screen, you'll see a “Forgot Pattern?” button. Tap it. You can then enter your Google account details and Google will send you through an e-mail with your new unlock code.

Modern smartphones provide ways for the phone to determine its own location, often using GPS and sometimes using other services provided by location companies (which usually ask the company to guess the phone's location based on a list of cell phone towers and/or Wi-Fi networks that the phone can see from where it is).

Asurion, like most insurance programs, requires that you pay a deductible when a claim is filed. We try to keep our deductible amount as affordable as possible. Please note that in most cases the deductible is far less than the full retail price that you would pay for a new smartphone. Was this answer helpful?

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Can I insure my old phone? ›

It is possible to insure your old(ish) phone for its depreciated value, but it's best to explicitly ask your insurer if that's possible. Keep in mind that the number you give as the value for your phone is that max you'll be paid out if you claim.

With the more reputable companies, as soon as your phone is lost, damaged or stolen, you can make a claim on your phone insurance – no matter how long you've had the policy. The insurance team will undertake necessary checks to ensure that the claim is valid.

As accidental damage is not covered under a warranty, so screen damage is not covered under a warranty. However, a mobile insurance usually covers screen damage.

In general, cracked, or broken glass is considered accidental damage and is not covered under the standard warranty.

A warranty is a type of guarantee that a manufacturer or similar party makes regarding the condition of its product. It also refers to the terms and situations in which repairs or exchanges will be made if the product does not function as originally described or intended.

Cancellation. You can cancel your coverage at any time and get a prorated refund of your monthly fee. TMP and TMP MD are optional features. You don't need to purchase these features to purchase or lease your device or activate your Verizon wireless service.

With Security & Privacy Multi-Device, you get total mobile security across all of your devices at once instead of just one device. You'll have access to exceptional protection with McAfee Active Protection™ technology to keep your device clear of threats.

After 30 days of coverage, you will receive a prorated refund. How do I cancel, if needed? Visit amazon.com/orders and search “Asurion.” Find the plan you wish to cancel. Within the first 30 days, click “Cancel Policy.” After 30 days, click “Contact Seller” and select “Return Product” as the subject.

No guarantee you will not receive a refurbished phone from them, either. And you will also be without a phone while Motorola decides what to do. With Verizon, you don't have to return your defective unit until you receive the replacement.

File as many claims as you need. Get up to $5,000 in coverage every 12 months and $2,000 per approved claim. Non original parts may be used for repair, and a replacement product may be a new, refurbished, or remanufactured product.

What does Verizon Tech coach do? ›

Tech Coach provides tech support for your mobile phone and virtually any device that connects to it. Home Device Advisor provides premium tech support for virtually all your home entertainment, home office, wearables and smart home products.

To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you're having with your phone and request a phone replacement if you wish.

KEY TAKEAWAYS: Asurion sends out replacement phones that have often been professionally refurbished. These phones often include a specific branding of “Refurbished by Asurion” or “Remanufactured by Asurion.”

If you have an Asurion mobile protection plan, you don't have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We'll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.

Verizon does not use the number 899000. If you receive this text, do not click on it, just simply delete it.

Verizon Protect Home is a scam. They don't inspect the replacement devices they give you.

Correct Answer! Jump to solution. I have been receiving the text message from 900080004000 three times a day. It is from Verizon Wireless.

Attack on Verizon Visible Confirmed To Be a Credential Stuffing Campaign; Hacked Accounts Charged for Thousands of Dollars in Purchases. Verizon Visible, the wireless giant's budget offering, experienced an attack recently that saw customer accounts taken over and orders placed using stored payment information.

Call up Verizon customer service and tell them what you received. They'll be able to tell you whether or not the text is genuine.

Verizon Wireless cannot legally provide a print out of content of messages sent/received from any wireless device, the only way to obtain text details regarding dates, times, origination and destination of a message is via your My Verizon account through My Bill under bill details, or via My Services under my usage and ...

What if I clicked on a phishing link on my Iphone? ›

Disconnect from the internet immediately.

This is to isolate your machine from infecting other devices and to cut off access to your machine from the hacker. This may help contain the malware infection. If you are on a wired connection, unplug. If you are on a Wi-Fi connection, disconnect from the Wi-fi in settings.

Verizon Home Device Protect costs $25/month, plus applicable taxes. You can cancel at any time. Once a claim is approved under Verizon Home Device Protect, you may be required to pay either $49 or $99, depending on the product, prior to receiving a repair or replacement.

For $24.99 per month, you can protect your favorite devices with an Asurion Home+ plan. Asurion Home+ is $24.99+tax per month. Your plan will continue to renew each month unless canceled. You may cancel at any time for any reason at no additional charge.

Is there a free version of Digital Secure? Yes, but the free version only includes security and privacy features for your mobile device: Anti-virus and Anti-Malware. App Privacy.

— A text message coming from your own number with a link attached is a scam, according to Verizon and multiple media reports. Customers have been complaining of numerous spam text messages that come from their own phone number.

“As part of a recent fraud scheme, bad actors have been sending text messages to some Verizon customers which appear to come from the customers' own number,” Verizon's Corporate Communications Director Rich Young said in an emailed statement.

In some cases, spammers trick your phone's Caller ID to make it seem like a text or call is coming from a local or government-associated number, a practice called “spoofing.”

Step 1: Change your passwords

This is important because hackers are looking for any point of entry into a larger network, and may gain access through a weak password. On accounts or devices that contain sensitive information, make sure your password is strong, unique—and not easily guessable.

It's here, the 2022 Verizon Data Breach Investigations Report (DBIR)! Using data behind 23,896 security incidents and 5,212 that were confirmed data breaches, the report covers a wide array of data and insights and comes in at over 100 pages. It can be a lot to sort through so we did a wrap up.